Automotive Service Consultant

2 weeks ago


Savannah, Tennessee, United States Foundation Automotive Corp Full time
Role Overview

Foundation Automotive Corp is seeking an experienced Service Advisor to join our team. The ideal candidate will be responsible for interacting with customers to evaluate vehicle service needs, offering additional needed services, and writing up the repair order.

Key Responsibilities:
  • Evaluate customer vehicle needs through consultative selling and provide transparent estimates.
  • Coordinate with technicians and parts department to ensure timely completion of work.
  • Communicate frequently with customers regarding any changes in the estimate or promise time.
  • Follow-up with customers on the status of their vehicle based on customer specifications.

The successful candidate will possess excellent communication skills, a strong understanding of automotive maintenance requirements, and the ability to meet customer service standards by achieving 'above district' CSI scores.

Requirements:
  • A high school diploma or equivalent is required.
  • Prior experience in a customer-facing role, preferably in the automotive industry.
  • Valid driver's license and acceptable driving record are mandatory.

We offer a competitive salary range of $55,000 - $65,000 per annum, depending on experience, plus benefits including medical, dental, vision, life insurance, and 401K.



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