Customer Service Representative

2 weeks ago


Tukwila, Washington, United States Home Depot Full time
Job Summary

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at The Home Depot. As a Customer Service Representative, you will be responsible for providing exceptional customer service by actively seeking out customers to assess their needs and provide assistance.

You will learn about our products using our tools and provide information to customers to sell an entire project. You will also be responsible for maintaining the in-stock condition of assigned areas, ensuring they are clean, shop-able, and safe.

As a Customer Service Representative, you will work in cooperation with your Department Supervisor and other associates in your department as well as other departments. You may be required to work in various store departments, including Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, and Tool Rental.

Responsibilities
  • Provide exceptional customer service by actively seeking out customers to assess their needs and provide assistance.
  • Learn about products using our tools and provide information to customers to sell an entire project.
  • Maintain the in-stock condition of assigned areas, ensuring they are clean, shop-able, and safe.
  • Work in cooperation with your Department Supervisor and other associates in your department as well as other departments.
Requirements
  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work in a fast-paced environment and provide excellent customer service.
  • Ability to learn about products and provide information to customers.


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