Quality Assurance Manager

5 days ago

Milford, Connecticut, United States NESCO Inc Full time
Quality Manager Job Description

Nesco Resource is collaborating with their client to identify and hire a Quality Manager at their location in Milford. This role is critical to ensuring that our products meet the highest standards of quality, safety, and reliability.

Key Responsibilities:
  • Quality Management System (QMS):
    • Develop, implement, and maintain the company's Quality Management System utilizing the ISO 9001 framework
    • Ensure adherence to QMS procedures and continuous improvement of quality processes.
    • Manage the CAPA, Client and DMR system. Ensure all corrective actions are being processed proactively by holding periodic reviews.
  • Quality Assurance:
    • Hands-on leader to manage the quality assurance team in performing inspections, audits, and testing of products and processes.
    • Develop and implement quality control plans, procedures, and standards.
    • Ensure appropriate ecosystem exists for QC operations including tools, work areas, technology, software, documentation.
  • Supplier Quality Management:
    • Collaborate with suppliers to establish quality requirements and ensure compliance.
    • Conduct supplier audits and evaluations to ensure quality standards are met.
  • Product Testing and Validation:
    • Coordinate with engineering and production teams to resolve quality issues and implement improvements.
    • Conduct root cause analysis and implement corrective actions to address product defects and non-conformances.
    • Work with Manufacturing and operations to ensure all APQP documentation is complete, executed, and approved.
  • Documentation and Reporting:
    • Maintain accurate and comprehensive records of quality activities, including inspection reports, test results, and audit findings.
    • Prepare and present quality performance reports to senior management.
    • Ensure all processes have standardized methods and they have clear and accurate work instructions.
  • Training and Development:
    • Create a training matrix for all employees to ensure all employees are trained for their respective roles and that their training is up to date.
    • Train and mentor employees on quality standards, procedures, and best practices.
    • Foster a culture of quality awareness and continuous improvement throughout the organization.
  • Regulatory Compliance:
    • Ensure products comply with relevant regulatory requirements and industry standards.
    • Provide required documentation to authorized regulatory agencies.
    • Stay updated on changes in regulations and standards affecting the LED lighting industry.
Qualifications:
  • BS degree preferred in Technology, Engineering, or a related field.
  • Minimum of 8 years of experience in quality management within a manufacturing environment, preferably in assembly, electrical, or electronics.
  • Minimum 3 years of supervisory experience
  • In-depth knowledge of quality management systems, standards, and methodologies (e.g., ISO 9001, Six Sigma, Lean Manufacturing).
  • Strong analytical and problem-solving skills.
  • Excellent communication and people skills.
  • Proficient in quality management software and tools.
  • Certification in quality management (e.g., CQE, CQM) is preferred.

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