Master Guitar Instrument Specialist
3 weeks ago
Guitar Center seeks a skilled Guitar Instrument Specialist to join our team. As a key member of our staff, you will play a critical role in providing exceptional customer service and ensuring that our customers' instruments are in top working condition.
The salary for this position is estimated to be between $16.00 and $24.00 per hour, plus commission based on your background and experience. We offer a range of benefits, including medical, dental, vision, 401K with company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.
Job Description:
We are seeking a highly skilled individual who has a passion for music and a strong understanding of guitar maintenance and repair. As a Guitar Instrument Specialist, you will be responsible for servicing customer-owned instruments with a high level of craftsmanship, maintaining store-owned gear as requested, completing warranty repair work, and performing additional duties as assigned.
Requirements:
- You must have a skilled understanding of repairing guitars.
Preferred Qualifications:
- Foundational product knowledge on Guitar Center products.
Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, please request a reasonable accommodation to express interest in a specific opening.
About Us:
Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music.
Selling Points:
- Customer Focus: Understands customer service principles and able to provide an excellent customer experience.
- Initiative: Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them.
- Selling: Able to work through GC certification program to gain a base understanding of products and sales techniques.
- Training: Able to effectively train learners and communicate info and techniques so that they are retained.
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