Guitar Instrument Specialist

3 weeks ago


Memphis, Tennessee, United States Guitar Center Full time

About Guitar Center:

Guitar Center is a leading music retailer that embodies the world of creativity and music. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music.

We believe in creating inclusive environments that put our customers first, while fulfilling our mission. As a Repair Technician at Guitar Center, you will play a vital role in providing exceptional customer service and delivering high-quality repair services on customer-owned instruments.

Job Summary:

The ideal candidate for this role will have a skilled understanding of repairing guitars and be able to work effectively with customers to understand their needs and deliver solutions. You will also be responsible for maintaining store-owned gear, completing warranty repair work, and performing additional duties as assigned.

Responsibilities:

  • Interact with customers to ensure a positive customer experience
  • Service customer-owned instruments with a high level of craftsmanship
  • Maintain store-owned gear, as requested
  • Complete warranty repair work
  • Perform additional duties as assigned

Requirements:

  • Skilled understanding of repairing guitars

Preferred Qualifications:

  • Foundational product knowledge on Guitar Center products

Benefits:

Guitar Center offers a range of benefits to its employees, including medical, dental, and vision coverage, 401(k) matching, mental health support, paid sick and holiday time, employee discount programs, and tuition reimbursement options.

Salary Information:

The estimated salary for this role is between $16.00/hr - $24.00/hr, plus commission depending on background and experience. Please note that pay ranges may vary based on location and other factors.



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