Hotel Attendant

2 weeks ago


Minneapolis, Minnesota, United States Pyramid Global Hospitality Full time
Overview

The cleanliness of a hotel is a top priority for our guests, and our housekeeping team plays a vital role in ensuring a memorable experience. We are seeking a detail-oriented individual to join our team as a Lobby Attendant, responsible for maintaining the public spaces and assisting room attendants. This role is the heart of the house, providing key services that make a guest's stay go from good to exceptional.

Your Role:
  • Engage with guests to ensure their stay is meeting their expectations
  • Work collaboratively with the housekeeping team to maintain resort/hotel cleanliness
  • Walk assigned floors to collect trash, soiled linen, and bags, and refill linen stock
  • Ensure public areas, including bathrooms, lounge areas, and hallways, are clean and well-maintained
  • Assist room attendants with heavy lifting during super cleaning and spring cleaning
  • Remove soiled linen and trash from service areas and take to designated locations
  • Provide excellent customer service and respond to guest inquiries in a friendly and helpful manner
Benefits:

We offer a comprehensive benefits package, including medical, dental, vision, pet discount program, flexible spending accounts, matched 401K, life, critical accidental or illness, short- and long-term disability, paid time off, and hotel discounts. Pyramid Global Hospitality is an equal opportunity employer.


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