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Leave Management Expert

2 months ago

Dover, Delaware, United States Randstad Full time
Job Summary

We are seeking a highly skilled Leave Coordinator Specialist to join our team at Randstad. As a Leave Coordinator Specialist, you will be responsible for the coordination and administration of the leave process, including analytical, planning, reporting, technical, systems, and project support.

Key Responsibilities
  • Process leave applications in the PeopleSoft system.
  • Maintain accurate records of employees on leave.
  • Develop and send letters detailing leave status, pay, benefits, and return-to-work implications.
  • Collaborate with occupational health staff on the return-to-work process.
  • Research leave issues, first-level escalations, and individual employee concerns.
  • Instruct employees, department managers, and timekeepers on leave procedures and time reporting.
  • Provide guidance on leave policies, federal/state leave laws, and collective bargaining agreements.
  • Respond to customer requests and inquiries, prioritizing and resolving efficiently.
  • Perform payroll activities to support leave timekeepers, including data entry and report review.
  • Instruct timekeepers on appropriate time reporting during leaves.
  • Interact with vendors to ensure accurate payments of disability and MAPFML benefits.
  • Provide analytical and production support for leave records.
  • Fully document cases in the case management system, updating processes as necessary.
Requirements
  • Years of experience: 2 years
  • Experience level: Experienced
Skills
  • Benefits Administration
  • FMLA
  • Leaves
  • PeopleSoft
  • ServiceNow
  • Human Resources
  • Sharepoint
  • Microsoft Office
  • Prioritizing
  • Organization
  • Answering Phones
Benefits

Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).