Operations Leadership Position
6 days ago
At Ward Transport & Logistics, we are seeking a highly skilled Operations Supervisor to join our team. In this role, you will be responsible for planning, directing, and controlling freight operations to ensure exceptional customer service.
The estimated salary for this position is $65K to $85K per year, depending on experience. If you have a proven track record of effective supervision performance and a passion for delivering results, we encourage you to apply.
Job DescriptionKey Responsibilities:
- Develop and implement operational strategies to improve efficiency and productivity
- Lead a team of local operations personnel in the areas of pickup and delivery operations, dock operations, linehaul cut-times, claims prevention, and risk management
- Effectively utilize technology to prepare routes and dispatch drivers, ensuring all freight is delivered according to service standards and customer requirements
- Provide exceptional customer service by handling phone calls and resolving issues in a timely manner
- Collaborate with sales teams to identify business opportunities and develop solutions to drive growth
Requirements:
- Three to five years of experience in the motor carrier industry, including knowledge of operations, clerical procedures, and DOT and HAZMAT regulations
- Proven track record of effective supervision performance and leadership skills
- Basic understanding of customer service principles and ability to work well with others
- Strong communication and problem-solving skills, with the ability to foster open, honest two-way communication both internally and externally
What We Offer:
- A competitive salary range of $65K to $85K per year
- Opportunities for professional growth and development
- A dynamic and supportive work environment
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