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Customer Service Representative

2 months ago

Columbus, Ohio, United States Public Storage Full time
Job Description

**About the Role**

We are seeking a highly motivated and customer-focused individual to join our team as a Property Manager Assistant. As a key member of our property management team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities

  • Customer Service: Respond to customer inquiries, resolve issues, and provide solutions to meet their needs.
  • Storage Unit Inspections: Conduct daily inspections of storage units to ensure inventory and availability, and make recommendations for improvement.
  • Administrative Tasks: Assist with administrative duties, including auditing cash drawers, making bank deposits, and maintaining accurate records.
  • Communication: Communicate effectively with customers, colleagues, and management to ensure seamless operations.
  • Physical Requirements: Ability to transport, lift, and move items weighing up to 35 pounds, and spend up to 50% of time outdoors, including climbing stairs and opening large doors.

Requirements

  • Experience: Previous experience in customer service, sales, or a related field is required.
  • Transportation: Valid driver's license and reliable vehicle for travel between work locations and conducting business.

What We Offer

As a Property Manager Assistant at Public Storage, you will have the opportunity to work in a dynamic and fast-paced environment, with a focus on customer satisfaction and team collaboration. We offer a competitive salary, benefits package, and opportunities for career growth and development.