Customer Service Associate

3 weeks ago


Champaign, Illinois, United States Express Full time
Job Description
As a Sales Associate at Express, you will play a critical role in delivering exceptional customer experiences, maintaining a clean and organized store environment, and driving sales growth.

Main Tasks
- Engage with customers, addressing their queries and resolving any issues promptly
- Maintain a well-organized and visually appealing store environment, including sales floor, checkout, fitting room, and stock room
- Process transactions accurately and efficiently, minimizing customer wait times
- Support colleagues with tasks such as stocking, cleaning, and folding merchandise

Requirements
- Previous retail experience preferred
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and meet productivity standards

What We Offer
- Competitive hourly rate ($14-$18 per hour)
- Opportunities for career advancement within the company
- Discounts on Express merchandise

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