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Patient Services Associate

2 months ago

Fayetteville, Georgia, United States Pediatrix Full time
Job Summary

Pediatrix Medical Group is seeking a highly skilled Patient Services Associate to join our team. As a key member of our clinical support staff, you will play a vital role in ensuring the smooth operation of our medical office.

Key Responsibilities
  • Front Desk Operations: Greet and direct patients to their appointments, manage the daily clinic schedule, and update physician schedules.
  • Patient Communication: Interface with patients, answer phone calls, and respond to patient inquiries in a courteous and professional manner.
  • Chart Management: Maintain accurate and up-to-date patient records, review charts for completeness, and ensure all necessary information is available for physician review.
  • Insurance and Billing: Verify patient insurance coverage, obtain necessary authorizations, and assist with billing and reimbursement processes.
  • Team Collaboration: Work closely with physicians, administrators, and other staff members to ensure seamless patient care and optimal revenue management.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Three years of recent experience in a medical office setting preferred.
  • Skills: Excellent communication and customer service skills, ability to prioritize tasks, and strong organizational and time management capabilities.
Benefits

Pediatrix Medical Group offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) plan, and employee stock purchase plan. We also offer continuing education assistance and various discount programs.

Pediatrix is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.