Guest Experience Specialist
5 days ago
We are seeking a skilled Guest Experience Expert to join our team at The Westin Denver Downtown. As a key member of our Rooms & Guest Services Operations team, you will be responsible for delivering exceptional guest experiences and ensuring seamless transactions throughout their stay.
Key Responsibilities- Process operational needs and address guest requests in a timely and professional manner
- Complete reports and share highlights of the local area with guests
- Empower guests to regain control and enhance their well-being during their stay
- Maintain a safe work environment and adhere to company policies and procedures
- Protect company assets and uphold quality standards
- High school diploma or G.E.D. equivalent
- No related work experience required
- No supervisory experience required
- No license or certification required
We offer a competitive hourly rate of $21.00, as well as health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits.
About UsMarriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive, people-first culture. We believe in empowering our associates to bring our unique programming to life and enhance their well-being both on and off property.
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