Customer Service Representative
4 weeks ago
Our Customer Service Representative/Office Administrative Assistant is a pivotal role in our operations. This position is responsible for providing exceptional customer service and administrative support to our customers and internal teams.
Key Responsibilities:
Reviews and investigates overages, shortages, and damages to reduce or eliminate loss and damage claims.
Performs other work-related duties as assigned.
Works with customer service teams to resolve customer issues.
Assists the Service Center Manager with administrative tasks.
Helps with billing-related issues.
Requirements:
1+ years of customer service/clerical experience preferred.
Excellent communication and customer service skills.
Computer skills - email, Excel, Word, etc.
Ability and willingness to learn.
Benefits:
Competitive compensation and paid weekly.
High-deductible health plan with associated health savings account.
Company contribution to health savings account.
Vision and dental insurance available.
Group disability, accident, medical bridge, and critical illness coverage available.
401(k) plan with company match.
Paid vacation and personal leave.
Paid holidays.
Direct deposit.
Company-paid life insurance.
Will planning assistance.
Employee assistance program.
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