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Housekeeping Team Lead

2 months ago

Kennedy Space Center, United States Crothall Services Group, Inc. Full time

**Job Summary:**

As a Lead Housekeeper Supervisor with Crothall Services Group, Inc., you will be responsible for supervising, training, and inspecting the performance of assigned housekeeping staff to ensure all procedures are completed to the highest standards.

**Key Responsibilities:**

  • Provide exceptional customer service by providing one-on-one attention to detail.
  • Ensure assigned staff have reported to work and clocked in properly; document late or absent employees.
  • Resolve internal/external guest complaints to ensure guest satisfaction.
  • Document call offs, and replace for any shift.
  • Coordinate assigned staff breaks.
  • Prepare and distribute assignment sheets to staff and review priorities.
  • Assign designated keys, radios, and beepers to assigned staff; maintain accurate records and ensure security of keys.
  • Inspect areas to confirm cleaning standards have been met.
  • Assist staff to ensure highest standards of cleanliness and service.
  • Conduct staff training as assigned.
  • Contribute to the team; exhibit professionalism with customers, fellow employees, and others.

**About Crothall Services Group, Inc.:**

Crothall Services Group, Inc. is a leading provider of healthcare housekeeping, laundry processing, patient transportation, business facilities management, and clinical engineering services. We are committed to delivering exceptional customer service and unparalleled results to our clients.

**Benefits:**

  • Medical
  • Dental
  • Vision
  • Flexible Spending Accounts (FSAs)
  • Commuter Benefits
  • Wellness Program
  • Employee Assistance Program
  • Life Insurance for Associates and Eligible Dependents
  • Short Term Disability (STD) and Long Term Disability (LTD)
  • Accidental Death & Dismemberment (AD&D) Insurance
  • Discount Marketplace
  • 401(k)
  • And other voluntary benefits

**Equal Opportunity Employer:**

Crothall Services Group, Inc. is an equal opportunity employer. We are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.