Solutions Architect

2 hours ago

Columbus, Ohio, United States ComResource Full time
Job Title: Solutions Architect

We are seeking an experienced Solutions Architect to lead the identification, implementation, and optimization of software solutions for our General & Administrative (G&A) functions and workplace technology.

Key Responsibilities:
  • Solution Identification & Evaluation:
    • Evaluate and implement automation solutions to streamline routine administrative tasks.
    • Research and deploy document recognition tools that can automatically scan, classify, and extract data from various document types.
    • Implement solutions for automating and managing mail, including digital mailrooms and automated sorting and distribution systems.
    • Identify and integrate software solutions to manage and process FOIA requests efficiently.
    • Select and deploy tools for advanced PDF manipulation, including editing, merging, splitting, and converting documents.
    • Implement solutions that facilitate the merging of exhibits and documents for legal, compliance, or administrative purposes.
    • Deploy tools for efficient page extraction from large documents.
    • Identify and implement an e-signature platform to streamline document signing processes.
    • Integrate automated translation tools to support multi-language document handling and communication.
    • Explore and implement Generative AI-based automation tools to enhance productivity in document generation and content creation.
  • Implementation & Integration:
    • Lead the end-to-end implementation of selected solutions, including software setup, configuration, and integration with existing systems.
    • Collaborate with IT and other departments to ensure seamless integration of new tools into the company's technology stack.
    • Develop custom scripts or applications as needed to support integration and automation efforts.
    • Ensure all implemented solutions comply with security, data protection, and regulatory requirements.
  • Documentation & Training:
    • Support the creation of detailed documentation for each implemented solution, including user guides, process flows, and troubleshooting steps.
    • Assist in technical training to staff on new systems and tools.
  • Continuous Improvement:
    • Monitor the effectiveness of implemented solutions and identify areas for improvement.
    • Stay up-to-date with emerging technologies and trends in automation, AI, and G&A software.
    • Optimize and upgrade existing systems to keep pace with organizational growth and evolving business needs.

Requirements:

  • Bachelor's degree in Information Technology, Business Administration, or a related field.
  • 5+ years of experience in systems administration, business technology management, software implementation, solutions architecture, or a related role.
  • Strong understanding of automation tools, document management systems, collaboration suites, and CRM platforms.
  • Experience with document recognition, PDF manipulation, e-signature platforms, and/or automated translation tools.
  • Familiarity with Generative AI applications in automation and document generation.

Desired:

  • Experience with Salesforce or other CRM systems.
  • Proven experience architecting and implementing numerous cloud-based solutions and SaaS platforms.
  • Familiarity with Power Platform, Azure Logic Apps, and Azure Data Factory.
  • Competency in SQL and/or other related programming/scripting languages.

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