Senior Program Manager, Customer Solutions Engineering

4 days ago


Jackson, Mississippi, United States Rocket Software Full time
Job Description

At Rocket Software, we're seeking a highly skilled Senior Program Manager, Customer Solutions Engineering to join our team. As a key member of our organization, you will be responsible for managing the successful delivery of Rocket solutions through effective program management.

The ideal candidate will have a strong understanding of program management principles, with the ability to navigate complex environments, manage risks, and optimize resources across multiple programs.

Key Responsibilities:

  • Develop and maintain a strategic roadmap for the assigned program portfolio, ensuring each program aligns with Rocket's organizational goals.
  • Lead the development and adoption of metrics and KPIs to measure program performance, ensuring alignment with the strategic objectives of the organization.
  • Partner with CSE Project Managers and CSE Delivery Engineering in Professional Services to optimize resource allocation across the program portfolio.
  • Drive the identification, documentation, and application of lessons learned across programs, promoting continuous improvement and the development of best practices.
  • Provide leadership and direction to program teams, ensuring alignment with program objectives and motivating high performance.

Requirements:

  • At least 15 years industry experience in the software industry, including as a Program or Project Manager.
  • Bachelor's degree and Master's or equivalent experience.
  • Current program/project management certification from PMI or equivalent organization.
  • Strong Program Management skills and experience, with the ability to apply correct tools and processes when needed.
  • Demonstrated success mentoring and supporting other less experienced Project Managers.
  • Experience working with senior executives and managing stakeholder communications and expectations.

What We Offer:

  • Extensive paid time off programs, including paid holidays, sick leave, and unlimited vacation time.
  • Healthcare coverage options to fit your needs.
  • Retirement savings, with matching contributions by Rocket Software.
  • Life and disability coverage.
  • Leadership and skills training opportunities.

About Rocket Software:

Rocket Software is a global leader in software development, with a commitment to creating a diverse and inclusive workplace environment. We're proud to be an equal opportunity employer, and we welcome applications from qualified candidates who share our values of empathy, humanity, trust, and love.



  • Jackson, Mississippi, United States Rocket Software Full time

    Job DescriptionAt Rocket Software, we're seeking a seasoned Senior Program Manager to join our Customer Solutions Engineering team. As a pivotal role, you'll be responsible for managing the successful delivery of Rocket solutions through effective program management.The ideal candidate will have a strong understanding of program management principles, with...


  • Jackson, Mississippi, United States ResolveTech Solutions Inc. Full time

    ResolveTech Solutions Inc. is seeking a seasoned IT Program Manager to lead our team in delivering high-quality projects.About the Role:As a Senior IT Program Manager, you will be responsible for overseeing the planning, execution, and delivery of IT projects. Your expertise in IT project management will ensure that our projects are completed on time, within...


  • Jackson, Mississippi, United States SOL Engineering Services Full time

    SOL Engineering Services, LLC is a leading provider of engineering and technical services with over 20 years of experience. Our team of professionals, including engineers, scientists, and project managers, utilize best practices in management, quality, and engineering principles to ensure project delivery.As a Senior Civil Engineer - Project Lead, you will...


  • Jackson, Mississippi, United States Trimedx Full time

    Job SummaryThe Clinical Engineering Senior Site Manager is responsible for leading clinical engineering initiatives to provide superior customer service and operational efficiency. This role manages the execution of the TRIMEDX Medical Equipment Management Plan (MEMP) and oversees site operations on a day-to-day basis.Key ResponsibilitiesLead clinical...


  • Jackson, Mississippi, United States HCL Technologies Full time

    Job DescriptionAs a Senior Solutions Consultant at HCL Technologies, you will play a key role in driving Enterprise Telecom Business Solutions and Architecture delivery. Your expertise in managing Telecom customers and strong communication skills will be essential in helping customers solve their business problems, particularly in the Telecom BSS area.Key...


  • Jackson, Mississippi, United States Cornerstone OnDemand Full time

    Senior Solution ConsultantCornerstone OnDemand is seeking a highly skilled Senior Solution Consultant to join our team. As a key member of our sales team, you will be responsible for working closely with our customers to understand their business needs and provide tailored solutions to meet their goals.Key Responsibilities:Mentor and guide other Solution...


  • Jackson, Mississippi, United States InterSources Full time

    Job Title: Senior DevOps EngineerWe are seeking a highly skilled Senior DevOps Engineer to join our team at InterSources Inc. The ideal candidate will have a strong background in cloud infrastructure, Linux administration, and DevOps practices.Key Responsibilities:Design, configure, and manage public and private cloud infrastructuresImplement and administer...


  • Jackson, Mississippi, United States TriMedx Full time

    Job SummaryThe Clinical Engineering Senior Site Manager is responsible for leading clinical engineering initiatives to provide superior customer service and operational efficiency. This position manages operations on a day-to-day basis, collaborates and maintains positive relationships with customers, works to develop associates, and provides a communication...


  • Jackson, Mississippi, United States Eaton Full time

    Job Title: Senior Manufacturing EngineerEaton's Aerospace Fuel & Motion Control division is seeking a Senior Manufacturing Engineer to join our team in Jackson, MS.About the Role:The Senior Manufacturing Engineer will be responsible for supporting the manufacturing processes responsible for Machining Aerospace quality products, including components of...


  • Jackson, Mississippi, United States Strickland Engineering Full time

    Job Opportunity at Strickland EngineeringWe are seeking a highly motivated and experienced project manager/design engineer to join our team at Strickland Engineering. As a key member of our team, you will be responsible for designing civil engineering projects and managing project teams.Key Responsibilities:Design and develop civil engineering projects,...

  • Data Engineer

    3 days ago


    Jackson, Mississippi, United States Humana Full time

    Job Summary: We are seeking a skilled Data Engineer to join our team at Humana. As a Data Engineer, you will be responsible for designing, developing, and managing data solutions on modernized, cloud-based technology platforms.Key Responsibilities:Assist in the development and optimization of data architectures and pipelines.Participate in the extraction,...


  • Jackson, Mississippi, United States Consumers Energy Full time

    Job SummaryWe are seeking a highly skilled Senior Electrical Engineer to join our team at Consumers Energy. As a key member of our engineering team, you will be responsible for designing and implementing electrical systems and products that meet the needs of our customers.Key ResponsibilitiesDesign, control, and implement electrical systems and...


  • Jackson, Mississippi, United States iSeatz Full time

    Job Title: Senior Software EngineerWe are seeking a highly skilled Senior Software Engineer to join our team at iSeatz. As a key member of our engineering team, you will be responsible for designing, developing, and deploying high-quality software applications using Elixir.Key Responsibilities:Design and develop robust, scalable, and secure APIs using...

  • Civil Engineer

    1 week ago


    Jackson, Mississippi, United States Strickland Engineering Full time

    Strickland Engineering, a multi-disciplinary engineering firm in Southeast Missouri, is seeking a self-motivated project manager/design engineer with experience in design of civil engineering projects.Key Responsibilities:Design and manage wastewater and water systemsDevelop small wastewater treatment systems and municipal water systemsDesign stormwater...


  • Jackson, Mississippi, United States Motorola Solutions Full time

    Job Title: Flex Solutions ArchitectWe are seeking a highly skilled Flex Solutions Architect to join our team at Motorola Solutions. As a key member of our Software Deployment & Integration organization, you will be responsible for deploying mission-critical solutions to environments where every second matters.Key Responsibilities:Develop the overall vision...


  • Jackson, Mississippi, United States HCL Technologies Full time

    Job Description:As a Senior Network Engineer at HCL Technologies, you will be responsible for providing PCN/OT networking site services to our customers. You will act as a liaison between the Operations team, IT product lines to identify opportunities, deliver consulting services and ensure successful design, engineering and deployment of OT and industrial...


  • Jackson, Mississippi, United States Qualus Services Full time

    Job SummaryAs a Senior Project Engineer at Qualus Services, you will be responsible for leading electrical engineering and related activities associated with our projects. This includes performing electrical system studies, managing project scope, schedule, and budget, and overseeing the work of designers, engineer interns, and small technical teams.Key...


  • Jackson, Mississippi, United States RIT Solutions, Inc. Full time

    Job Title: Senior IT Project ManagerWe are seeking a highly skilled Senior IT Project Manager to join our team at RIT Solutions, Inc. in Jackson, MI. As a Senior IT Project Manager, you will be responsible for leading IT projects from initiation to delivery, ensuring they are completed on time, within budget, and to the required quality standards.Key...


  • Jackson, Mississippi, United States Lincoln Financial Group Full time

    Job SummaryWe are seeking a highly skilled Senior Performance Engineer to join our team at Lincoln Financial Group. This role will play a crucial part in harnessing the power of data to drive business decisions. The ideal candidate will have experience in analyzing complex business processes and ensuring the availability of high-quality test data.Key...


  • Jackson, Mississippi, United States Oracle Full time

    Job Title: Senior Software Engineer - Distributed SystemsOracle is seeking a highly skilled Senior Software Engineer to join our team of experts in distributed systems. As a key member of our engineering team, you will be responsible for designing, developing, and deploying scalable and reliable software systems that meet the needs of our...