Senior Program Manager, Customer Solutions Engineering
4 days ago
At Rocket Software, we're seeking a highly skilled Senior Program Manager, Customer Solutions Engineering to join our team. As a key member of our organization, you will be responsible for managing the successful delivery of Rocket solutions through effective program management.
The ideal candidate will have a strong understanding of program management principles, with the ability to navigate complex environments, manage risks, and optimize resources across multiple programs.
Key Responsibilities:
- Develop and maintain a strategic roadmap for the assigned program portfolio, ensuring each program aligns with Rocket's organizational goals.
- Lead the development and adoption of metrics and KPIs to measure program performance, ensuring alignment with the strategic objectives of the organization.
- Partner with CSE Project Managers and CSE Delivery Engineering in Professional Services to optimize resource allocation across the program portfolio.
- Drive the identification, documentation, and application of lessons learned across programs, promoting continuous improvement and the development of best practices.
- Provide leadership and direction to program teams, ensuring alignment with program objectives and motivating high performance.
Requirements:
- At least 15 years industry experience in the software industry, including as a Program or Project Manager.
- Bachelor's degree and Master's or equivalent experience.
- Current program/project management certification from PMI or equivalent organization.
- Strong Program Management skills and experience, with the ability to apply correct tools and processes when needed.
- Demonstrated success mentoring and supporting other less experienced Project Managers.
- Experience working with senior executives and managing stakeholder communications and expectations.
What We Offer:
- Extensive paid time off programs, including paid holidays, sick leave, and unlimited vacation time.
- Healthcare coverage options to fit your needs.
- Retirement savings, with matching contributions by Rocket Software.
- Life and disability coverage.
- Leadership and skills training opportunities.
About Rocket Software:
Rocket Software is a global leader in software development, with a commitment to creating a diverse and inclusive workplace environment. We're proud to be an equal opportunity employer, and we welcome applications from qualified candidates who share our values of empathy, humanity, trust, and love.
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Jackson, Mississippi, United States Rocket Software Full timeJob DescriptionAt Rocket Software, we're seeking a seasoned Senior Program Manager to join our Customer Solutions Engineering team. As a pivotal role, you'll be responsible for managing the successful delivery of Rocket solutions through effective program management.The ideal candidate will have a strong understanding of program management principles, with...
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