Operations Support Specialist III

3 weeks ago


Hawthorne, California, United States Sky One Federal Credit Union Full time

**SkyOne Federal Credit Union:** A dynamic financial institution seeks an experienced Operations Support Specialist III. As a key member of our team, you will play a vital role in providing exceptional support to our frontline staff and valued members. This multifaceted position entails processing electronic payments, managing account administration, and ensuring efficient handling of member requests, such as card orders, lost/stolen processing, and fraud claims.

**Job Requirements:** To excel in this role, you must possess a minimum of three years' experience within a financial institution (preferably with operations emphasis). Your expertise should include working knowledge of Visa regulations, chargeback procedures, Fedline, EFT, Check21, ACH Rules, and Regulation CC. Strong analytical abilities, critical thinking skills, and excellent communication skills are also essential for interacting with members, managing escalations, and providing timely support.

**Compensation:** We offer a competitive salary of approximately $65,000 per year, commensurate with your experience. If you are a self-motivated individual with a passion for delivering exceptional service, we encourage you to apply.



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