Framing Specialist
1 week ago
About the Role
We are seeking a skilled and creative Framing Specialist to join our team at Michaels. As a key member of our retail team, you will be responsible for providing exceptional customer service, creating custom framing solutions, and maintaining a safe and organized store environment.
Key Responsibilities
- Customer Service
- Provide excellent customer service, ensuring a positive shopping experience for all customers.
- Assist customers in finding products and offering solutions to meet their needs.
- Custom Framing
- Design and create custom framing solutions using our framing equipment and glass cutter.
- Meet sales and production targets, ensuring high-quality products are delivered to customers on time.
- Store Maintenance
- Maintain a safe and organized store environment, adhering to company procedures and protocols.
- Restock shelves and display areas, ensuring a visually appealing store presentation.
- Team Collaboration
- Work collaboratively with other team members to achieve sales and customer service goals.
- Participate in training and development programs to enhance skills and knowledge.
Requirements
- Basic Computer Skills
- Basic Measuring Skills
- Ability to Operate Framing Equipment and Glass Cutter
- Physical Demands
- Regular bending, lifting, carrying, reaching, and stretching.
- Ability to move throughout the store.
- Ability to remain standing for long periods.
- Lifting heavy boxes and frames, and accessing high shelves by ladder or similar equipment.
Work Environment
- Public retail store setting, with climate-controlled areas and some outdoor work.
- Frame shop contains glass cutter and heat press.
- Work hours include nights, weekends, and early mornings.
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