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Medical Assistant Lead

2 months ago

Peoria Arizona, United States United Vein & Vascular Centers Full time
Job Summary

We are seeking a highly skilled Medical Assistant Lead to join our team at United Vein & Vascular Centers. As a Medical Assistant Lead, you will be responsible for overseeing the competency and appropriateness of Medical Assistant services provided within assigned markets. You will ensure Medical Assistants perform high-quality, team-based patient care for both clinical and administrative functions.

Key Responsibilities
  • Act as the subject matter expert and oversee Medical Assistant responsibilities and duties within the MA scope of practice in a market.
  • Oversight of onboarding, competency assessment, and ongoing training of all Medical Assistants in market.
  • Travel to assigned clinics as requested by supervisor or Medical Assistant Program Manager.
  • Serve as the trainer and educational resource to Medical Assistants including training new employees and coaching employees identified as needing additional training.
  • Provide oversight and final sign-off for new hire Medical Assistants.
  • Understand and ensure compliance with all policies, procedures, and workflows within scope of practice and scope of responsibility.
  • When not actively engaged in coaching or training, assist other staff members with their duties in the spirit of teamwork to ensure effective and efficient clinic operations.
  • Seek opportunities for continuous improvement and collaborate with clinical and operational leadership on implementation of Quality Improvement (QI) initiatives.
  • Complete assigned peer chart audits and submit to clinical and operational supervisor.
  • Collaborate with supply chain team to ensure appropriate medication and supplies are available for clinic operations.
  • Oversee inventory is completed in each assigned clinic and information sent to supply chain team by requested date.
  • Assist with interviews of Medical Assistants, as requested.
  • Work in conjunction with Market Manager and Medical Assistant Program Manager on Medical Assistant feedback sessions and annual reviews.
  • Drive efficient patient flow; use eCW to update patient status throughout visit, promptly rooms patients, perform patient verification process, obtain and documents vital signs, take patient photos, and turn over patient rooms.
  • Proactively identify areas of risk.
  • Frequent travel within market; infrequent travel outside of market (out of state).
Requirements
  • Completion of a Medical Assistant program.
  • Must be currently certified and maintain certification by one of the following: Certified Medical Assistants (CMA), Registered Medical Assistant (RMA), Clinical Medical Assistant Certification (CMAC), Nationally Registered Certified Medical Assistant (NRCMA), Certified Medical Assistant (NCMA), Certified Clinical Medical Assistant (CCMA).
  • Minimum of two years of experience as a Certified Medical Assistant in a patient care setting.
  • Previous experience as a Lead Medical Assistant strongly preferred.
  • Current Basic Life Support for Healthcare Provider (BLS).
  • Mastery of standard operating procedures related to: Infection control practices, Supply management, Sterile technique, Steam sterilizers (autoclaves), Medication preparation and safety, Patient safety initiatives, Medical terminology, Documentation electronic medical record.
  • Analytical thinking skills and the ability to exercise sound judgement when making decisions.
  • Expert computer skills and electronic medical records documentation.
  • Ability to manage activities of the team and motivate others in a team environment.
  • Dependable; able to meet reliable attendance and punctuality standards.