Clinical Operations Manager

7 days ago


Bremerton, Washington, United States Kitsap Mental Health Services Full time
Job Summary

Kitsap Mental Health Services is seeking a highly skilled and experienced Substance Use Disorder Operations Supervisor to oversee the Substance Use Disorder Professionals (SUDP/T) team, Peers, Behavioral Health Technicians (BHT), Case Managers, and Care Team Assistants at Pacific Hope and Recovery Center (PHRC).

Key Responsibilities
  • Supervise and Support Staff: Provide regular individual supervision, document and keep records of significant interactions, and complete performance appraisals within KMH standards and timelines.
  • Operational Management: Monitor and plan the use of unit resources to be within budgetary guidelines, provide input and assist the Subacute Residential Manager as needed, and conduct an ongoing review of clinical charts and all SUDP-specific documentation to assure quality, accuracy, and compliance.
  • Program Development: Participate in program development and curriculum development, and assist in hiring, training, coaching, developing, evaluating, and correcting staff.
  • Crisis Intervention: Work closely with the Subacute Residential Manager, MHP, Shift Leads, and others to organize a cohesive crisis intervention, including assessing for a higher level of care.
  • Client Care: Facilitate a common language within the unit as to assessing acuity, risk, and methods of intervention, and work with the SUD Team in the admission process, review ASAM evaluations, triage the waitlist, and streamline the processes to ensure clients can access care in a timely manner.
Requirements
  • Education: Associate's Degrees in psychology, social services, or behavioral health field.
  • Experience: Experienced (minimum 2 years of job-related experience) with a preference for Specialist (minimum 5 years of job-related experience) with experience working with clients with co-occurring mental illness and substance abuse disorders.
  • Licensure: Agency Affiliated Counselor Registration and Current Substance Use Disorder Professional (SUDP) licensure in WA State, with the ability to provide supervision to SUDP/T.


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