Resident Assistant

4 days ago

Boston, Massachusetts, United States Victory Programs Full time
Job Title: Resident Assistant - Low Threshold Housing

Victory Programs is seeking a highly motivated and compassionate Resident Assistant to join our team at our Low Threshold Housing program. As a Resident Assistant, you will play a vital role in maintaining a safe and supportive environment for our residents, while also providing assistance with daily operations and administrative tasks.

Key Responsibilities:
  • Maintain a safe and welcoming environment for residents, including ensuring the residence is free from hazards and enforcing all policies and procedures related to maintaining a safe and appropriate residential environment.
  • Engage in relationship building, Nonviolent Crisis Intervention, motivational interviewing, and conflict de-escalation as needed in the milieu space.
  • Accurately document observations, encounters, incidents, and engagements with clients during your shift.
  • Support with inventory of client belongings, storage of food, household supplies, linen supplies, and other tasks as directed.
  • Provide assistance with daily office and administrative functions, such as filing, phone coverage, reception, and maintenance of house records.
  • Communicate with management and peer staff regarding any information specific to the organization and maintenance of the facility that occurs during shift.
  • Attend supervision, staff meetings, clinical team meetings, and periodic professional development training and workshops as requested by the supervisor.
  • Conduct safety, security, and wellness rounds/checks throughout the program as scheduled to ensure the well-being of all residents.
Requirements:
  • Ability to work effectively with individuals of diverse backgrounds and experiences.
  • School diploma or equivalent.
  • Knowledge of or openness to Addiction/Recovery and Harm Reduction Practices/Philosophy or a willingness to acquire within the first six months of employment.
  • Excellent verbal communication skills, including an ability to have open and affirming interactions with residents.
  • CPR certification (may be obtained upon hire).
  • Completed TB screening (may be obtained upon hire).
  • Three work-related professional references; at least 2 from manager or supervisor.
Preferred Qualifications:
  • Experience working with families, parents, and youth experiencing housing instability and trauma.
  • Previous experience in nonviolent crisis intervention, de-escalation, and milieu management.
  • Working knowledge of HIV/AIDS and viral hepatitis, homelessness, substance use, STIs, and sex work as well as health-related social issues faced by persons who use drugs.
  • Ability to work independently and cooperatively as a member of a professional team.
  • Strong organizational, writing, and communication skills.
  • Proficient computer skills, including the use of Microsoft Word and Excel and other software.
Benefits:
  • 75% health and 25% dental employer premium contribution.
  • 100% employer-paid disability and life insurance.
  • Generous paid time off package, including vacation, sick, and personal time, as well as holidays.

Victory Programs values a diverse workforce and strives to create welcoming, inclusive, and accessible environments for our employees and the people we serve. We are committed to sustaining healthy, functioning communities that respect and celebrate different experiences, identities, cultures, and ideas.

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