Customer Service Representative

2 weeks ago


Cupertino, California, United States Shana Nelson - State Farm Agent Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our State Farm Agent team, you will play a vital role in providing exceptional service to our customers and helping them achieve their insurance and financial goals.

Responsibilities
  • Establish and maintain strong relationships with customers, understanding their needs and preferences.
  • Use a customer-centric approach to educate customers about insurance options and develop personalized solutions.
  • Develop and execute marketing strategies to promote State Farm products and services.
  • Collaborate with the agent team to identify customer needs and develop leads.
Benefits
  • Competitive hourly pay and commission/bonus structure.
  • Simple IRA and 401K retirement plans.
  • Health benefits and paid time off.
  • Flexible hours and opportunities for advancement.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a team environment and adapt to changing priorities.
  • Proactive problem-solving skills and attention to detail.
  • Interest in marketing and sales, with a focus on customer needs.

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. We look forward to hearing from you



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