GM Coach

We are seeking a highly skilled and experienced GM Coach to join our team at Walmart. As a GM Coach, you will be responsible for leading and developing teams effectively by teaching, training, and actively listening to associates; touring stores and providing feedback; communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction.

• Lead and develop teams effectively by teaching, training, and actively listening to associates
• Tour stores and provide feedback to associates
• Communicate and collaborate with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction
• Introduce and lead company change efforts
• Provide clear expectations and guidance to implement business solutions
• Communicate business objectives to teams effectively
• Model and demonstrate exceptional customer service standards to store associates
• Manage and support customer service initiatives
• Ensure customer needs, complaints, and issues are successfully resolved
• Develop and implement action plans to correct deficiencies
• Provide process improvement leadership to ensure a high-quality customer experience
• Drive the financial performance and sales of the designated store area
• Review and evaluate P&L statements
• Manage and assist in budgeting, forecasting, and controlling expenses in designated business areas
• Monitor and ensure effective merchandise presentation, seasonal transitions, inventory flow, and operational processes
• Develop and implement action plans to mitigate shrink and ensure sales and profit goals are achieved for business areas
• Provide supervision and development opportunities for hourly associates
• Hire, train, and mentor associates
• Assign duties and set clear expectations
• Provide associate recognition and communicate expectations consistently and effectively
• Ensure diversity and inclusion awareness
• Recruit and develop qualified associates to meet staffing needs and achieve company growth potential
• Coordinate, complete, and oversee job-related activities and assignments
• Develop and maintain relationships with key stakeholders
• Support plans and initiatives to meet customer and business needs
• Identify and communicate goals and objectives
• Build accountability for and measure progress in achieving results
• Identify and address improvement opportunities
• Demonstrate adaptability and promote continuous learning

• 2 years' of college; OR 1 year's retail experience and 1 year's supervisory experience; OR 2 years' general work experience and 1 year's supervisory experience
• For facilities that sell firearms, I acknowledge that the position for which I am applying will require successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training
• For facilities that sell only ammunition and have state-specific requirements, I acknowledge that the position for which I am applying may require a current state-issued Certificate of Eligibility
• Associates will be required to attend and successfully complete all job-required trainings and assessments

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
• Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University
• General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing

Additional compensation includes annual or quarterly performance bonuses

Additional compensation for certain positions may also include:

• Regional Pay Zone (RPZ) (based on location)
• Sales Volume Category (SVC) (based on facility sales volume)
• Complex Structure (based on external factors that create challenges)