Product Development Manager

4 days ago


Houston, Texas, United States Omni Inclusive Full time
Product Manager - Energy Retail Operations

Omni Inclusive is seeking a highly skilled Product Manager to lead the development of innovative products and features in our energy retail operations. As a key member of our team, you will be responsible for driving business growth, customer satisfaction, and revenue optimization.

Key Responsibilities:
  • Develop and execute product strategies to drive business growth and customer satisfaction
  • Collaborate with cross-functional teams to design and deliver products that meet customer needs
  • Lead the development of new products and features, such as billing and payment solutions, contract renewal processes, and customer engagement tools
  • Analyze market trends, customer feedback, and industry benchmarks to identify opportunities for product innovation and improvement
  • Define and prioritize product requirements, working closely with IT teams to ensure successful implementation
  • Develop business cases and ROI analyses to support product investments
Requirements:
  • 8+ years of experience in product management, with a focus on energy retail operations
  • Strong understanding of energy retail industry trends, regulations, and best practices
  • Proven track record of developing and launching successful products, with a focus on billing, contract renewals, and customer care
  • Experience with Azure DevOps and agile product development methodologies
  • Strong knowledge and ability to facilitate and lead scrum ceremonies
  • Knowledge of energy industry software and systems, such as billing and customer information systems
  • Certification in product management or a related field


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