Network Management Support Experts
6 days ago
**Job Overview:**
Management Applications, Inc. is a leading provider of Networking and Managed IT Services seeking high-level IT professionals to support a contract serving Virginia Area Community Colleges.
The role involves managing, monitoring, and alerting on edge routers, firewalls, voice gateways, and servers at various VA locations.
**Responsibilities and Experience:
- Preferred experience in Network Operations Center or Remote Monitoring, Cisco Product Experience, and College/University Experience.
- Three tiers of managed service: Monitoring and Alerts, Remote Monitoring and Management, and Full Remote Management.
- 24/7/365 monitoring and alerting from an NOC.
- Trouble Ticketing System using TeamDynamix to manage the enterprise ticketing/request system and document problem communication and escalation processes.
**Education and Certification Requirements:**
Four-year degrees preferred. Will consider AS, AAS, and no degrees with high-level job experience. Applicants with Cisco, CompTia, and other well-known IT certifications are preferred.
Estimated Salary: $80,000 - $110,000 per year.
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