Guest Accommodation Specialist
4 days ago
We are looking for a dedicated Night Auditor to join our team at LaQuinta Inn and Suites by Wyndham in Prescott, AZ. In this role, you will be responsible for providing exceptional customer service and ensuring a smooth guest experience during night shifts.
Main Responsibilities:
- Assign rooms to guests and confirm reservations accurately
- Handle guest inquiries and concerns in a prompt and professional manner
- Manage cash handling responsibilities and maintain accurate records
- Collaborate with colleagues to provide excellent customer service
- Identify areas for improvement to increase efficiency and productivity
Requirements and Qualifications
To succeed in this role, you should have:
- Previous experience in customer-facing roles or front desk operations
- Strong communication and problem-solving skills to address guest concerns
- Basic computer skills to operate hotel software
- Able to work effectively in a team environment
- Flexible and adaptable to changing situations
Salary and Benefits:
The estimated annual salary range for this position is $55,000 - $70,000, based on qualifications and experience. Benefits include comprehensive health insurance, generous paid time off, and opportunities for career advancement.
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