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Retail Sales Consultant
2 months ago
Position: Retail Sales Consultant
Job Category: Customer Service
Overview:
As a Retail Sales Consultant, you will play a crucial role in delivering exceptional customer experiences while promoting our brand's values and products.
Key Responsibilities:
Sales and Customer Engagement:
- Embrace and adhere to all company policies and procedures.
- Consistently strive to meet and surpass individual sales targets.
- Exhibit professionalism in all forms of communication, fostering a collaborative environment with customers and team members.
- Communicate effectively with customers through various channels, ensuring clarity and respect.
- Develop an in-depth understanding of our product offerings, including specifications and features, to assist customers in making informed choices.
- Adapt to the dynamic retail environment, responding to policy changes, new product introductions, and customer needs.
Building Customer Relationships:
- Greet every customer warmly upon entry and express gratitude as they leave.
- Identify customer needs and provide tailored recommendations.
- Act as a trusted advisor, guiding customers in selecting the best products for their preferences.
- Offer constructive feedback on products that align with customer expectations.
- Stay informed about current trends in apparel and accessories.
- Showcase how new arrivals complement existing inventory.
Inventory Management and Merchandising:
- Ensure the store is organized, clean, and well-stocked on a daily basis.
- Participate actively in merchandising initiatives, including stock maintenance and product processing.
- Assist in the recovery of the sales floor, ensuring merchandise is displayed appropriately.
- Engage in regular floor sets and maintain product presentation standards.
Loss Prevention:
- Safeguard store assets by adhering to loss prevention protocols.
- Report any discrepancies or concerns regarding inventory to management.
- Follow established loss prevention policies and procedures diligently.
Qualifications:
Skills and Attributes:
- Strong interpersonal and communication skills.
- Ability to adapt to various customer interactions and needs.
- Motivated to achieve sales goals and contribute to team success.
Education and Experience:
Prior experience in retail or customer service is preferred.
Equal Opportunity Employer:
We are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.
