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Medical Office Coordinator

4 weeks ago

Coudersport, Pennsylvania, United States UPMC - Pittsburgh Medical Center Full time

Job Title: Medical Office Coordinator

Job Summary:

UPMC Cole Memorial Medical Group is seeking a full-time Medical Office Coordinator to join our Outpatient team. This is a dayshift position, working 8 hours shifts 7:30am to 6:30pm, Monday through Friday.

Key Responsibilities:

  • Verify necessary information and records in the medical record and computerized scheduling system.
  • Schedule, coordinate, and reschedule patient's appointments. Relay necessary messages to staff and providers.
  • Greet and register patients in a polite, prompt, helpful manner. Provide any necessary instructions/directions. Inform appropriate department/person of person's arrival performing appropriate check-in and check-out functions.
  • Maintain clean, orderly waiting area including beverage area and reading materials.
  • Prepare patient charts for upcoming appointments.
  • Answer telephone, screen calls, takes messages, and provides information.
  • Maintain and update current information on physician's schedules ensuring that patients are scheduled properly, and appointments are confirmed.
  • Complete necessary paperwork such as encounter forms and referrals. Use computer system to generate information necessary for billing.
  • Answer questions regarding patient appointments and testing.
  • Complies with all UPMC Health System policies and procedures. Maintain strict confidentiality related to medical records and other data.
  • Utilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, co-payment collection/reconciliation and other tasks.

Requirements:

High school diploma or GED is required. 1 year work experience, preferably in a medical office setting. BLS certification preferred. Knowledge of medical terminology preferred. Word processing and computer experience preferred.

Licensure, Certifications, and Clearances:

Act 31 Child Abuse Reporting with renewal. Act 33 with renewal. Act 34 with renewal. Act 73 FBI Clearance with renewal.

UPMC is an Equal Opportunity Employer/Disability/Veteran