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Onsite Audio Visual Operations Manager

2 months ago


Houston, Texas, United States AVI-SPL Full time

About the Role

The Onsite AV Operations Manager is responsible for maintaining and ensuring the optimal functionality of all audio-visual equipment and integrated conference rooms within our clients' premises. This role requires strong technical expertise, excellent communication skills, and the ability to work independently with minimal supervision.

Key Responsibilities

  • Oversee the maintenance and repair of audio-visual equipment, including troubleshooting and resolving technical issues.
  • Manage a team of AV technicians, providing guidance and support to ensure seamless delivery of services.
  • Collaborate with internal and external stakeholders to identify opportunities for process improvements and implement changes as needed.
  • Develop and maintain relationships with clients, ensuring their needs are met and exceeded.
  • Conduct regular site visits to assess equipment performance and identify areas for improvement.
  • Provide training and support to clients on the use and maintenance of audio-visual equipment.
  • Stay up-to-date with industry trends and advancements, applying knowledge to enhance services and improve client satisfaction.

Requirements

  • Minimum 3-5 years of experience in a similar role, preferably in the audio-visual industry.
  • Strong technical knowledge of audio-visual equipment and systems.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Valid driver's license and a clean driving record.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • The chance to work with a leading provider of digital enablement solutions.

About AVI-SPL

AVI-SPL is a leading provider of digital enablement solutions, helping organizations to elevate experiences, create new value, and thrive in a rapidly changing world. We are committed to delivering exceptional service and support to our clients, and we are seeking a highly skilled and motivated individual to join our team as an Onsite AV Operations Manager.