Customer Experience Representative

3 days ago


Huntington Park, California, United States El Pollo Loco Full time

Job Summary: We are seeking a Customer Experience Representative to join our team. In this role, you will be responsible for providing exceptional customer service and ensuring that all customers receive a positive experience.

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About the Role: As a Customer Experience Representative, you will be the face of our company and will be responsible for representing our brand in a positive and professional manner. You will greet and assist customers with their orders, resolve any issues or complaints, and provide feedback to management.

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Responsibilities:

  • Greet and assist customers with their orders
  • Resolve any issues or complaints
  • Provide feedback to management
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Requirements: To be successful in this role, you will need to have excellent communication and interpersonal skills, as well as the ability to work well under pressure. You will also need to be able to lift up to 25 pounds and stand for long periods of time.

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What We Offer: In addition to a competitive $12-$15 per hour salary, we offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as 401(k) matching. We also offer opportunities for professional growth and development.



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