Customer Experience Specialist

3 days ago


Huntington Beach, California, United States ACE Hardware Full time
Sales Associate - Join Our Team and Thrive

Crown Ace Hardware is seeking a sales-driven Sales Associate to join our team. As a key member of our sales floor team, you will be responsible for delivering an exceptional customer experience, meeting sales goals, and driving business growth.

About Us

Crown Ace Hardware is a leading retailer in the hardware industry, committed to providing world-class service to our customers and employees. We thrive in a fun and challenging environment, where teamwork and collaboration are essential to our success. Our vision is to be the most helpful hardware store on the planet by providing an amazing customer experience every time.

Job Description

The ideal candidate will possess a strong personality that represents our core values, along with an enthusiastic and positive sales-focused attitude. Key responsibilities include:

  • Prioritizing customers' needs and providing excellent customer service.
  • Maintaining awareness of all promotions and advertisements and sharing this information with customers.
  • Executing daily operational goals and priorities assigned by store management.
  • Continuously developing knowledge of products and their uses to provide expert advice to customers.
  • Maintaining a clean and organized store environment.

Requirements

To be successful in this role, you must have:

  • A high school diploma or equivalent.
  • Excellent communication and interpersonal skills.
  • The ability to work flexible hours, including evenings, weekends, and holidays.
  • Knowledge of DIY projects, electrical, plumbing, tools, paint, and hardware is a plus.

Compensation and Benefits

Salary: $16.50-$17.50 per hour, based on experience. Full-time and part-time benefits available, including competitive pay, comprehensive health insurance, and opportunities for career growth and development. Estimated salary range: $33,600 - $36,400 per year.



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