Thrift Store Floor Supervisor

6 days ago


Quincy, Massachusetts, United States The Salvation Army Central Territory Full time
Job Title: Thrift Store Floor Lead

Join The Salvation Army Central Territory as a Thrift Store Floor Lead and contribute to our mission of serving those in need. As a key member of our team, you will be responsible for assisting in the management of our thrift store, ensuring a positive and productive work environment, and providing exceptional customer service.

Key Responsibilities:
  • Maintain a positive and respectful work atmosphere by promoting a culture of teamwork and open communication.
  • Sort and process incoming mail and donations, and ensure accurate and timely financial reporting.
  • Perform cashier duties, including receiving and directing phone calls and greeting customers.
  • Provide guidance and assistance to customers, and investigate and resolve any issues or complaints in a professional and courteous manner.
  • Assist in recruiting, training, and supervising staff and volunteers, and ensure compliance with policies and procedures.
  • Oversee the sorting, tagging, pricing, and delivery of donated items to the sales floor, and maintain an adequate inventory.
  • Provide material assistance to clients in need, and ensure timely documentation and reporting.
  • Identify and report any safety hazards or property damage, and take necessary steps to prevent losses.
  • Ensure the store maintains a clean and attractive sales floor, and facilitate team meetings and training activities.
Requirements:
  • High school diploma or equivalent, and one year of supervisory and retail management experience.
  • Ability to work independently or as part of a team, and possess excellent communication and interpersonal skills.
  • Proficiency in Microsoft products, Lotus Notes, and database programs, and a valid MN Driver's License.
  • Ability to pass a background check, and meet the drivers MVR qualifications.
Benefits:
  • Competitive hourly rate of $11.92 - $15.00.
  • Generous time off, and a comprehensive benefits package including medical, dental, vision, and hearing insurance.
  • Disability and life insurance, flexible spending accounts, and a 403(b) retirement plan.
  • Pension plan, and opportunities for professional growth and development.

The Salvation Army is an equal opportunity employer, and we welcome applications from diverse candidates. If you are a motivated and compassionate individual who is passionate about serving others, we encourage you to apply for this exciting opportunity.



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