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5 days ago
At Independent Bank Corporation, we are seeking a Retail Banking Branch Lead to join our team. As a Retail Banking Branch Lead, you will be responsible for managing a full-service retail banking office, leading a team of employees, and maximizing branch profitability.
The estimated salary for this position is $90,000 - $115,000 per year, depending on qualifications and experience.
About the Job:
This role involves overseeing the daily operations of the branch, including employee management, sales, and customer service. You will work closely with the community banker to establish, achieve, and/or exceed branch performance and personal production goals.
Key Responsibilities:
* Manage employees, organize and direct activities, maximize branch profitability, provide high-level quality customer service, and have overall daily operational responsibility for the performance of the office location.
* Participate in the selection, training, and development of assigned staff; complete and conduct performance reviews; act as final authority for basic issue resolution at office level.
* Develop and maintain profitable, multi-product relationships with individuals, small businesses, and other organizations within their respective community.
Requirements:
* Associate's or Bachelor's degree or equivalent of working experience.
* 3+ years of sales experience, preferably in a retail banking environment.
* 2+ years of management experience, or 3+ years in a Team Leader or Assistant Manager position.
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