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Customer Engagement Associate

2 months ago


Augusta, Maine, United States Wal-Mart Stores , Inc. Full time

Position Overview:
As a vital part of our operations, you will play a key role in enhancing the shopping experience for our members. Your primary responsibility will be to maintain a clean and organized environment while assisting members with their purchases.

Key Responsibilities:
In this role, you will:

  • Ensure that the parking area is well-maintained and accessible for members.
  • Assist members with loading their purchases into their vehicles, providing support and a friendly demeanor.
  • Maintain a steady availability of shopping carts and flatbeds for member convenience.
  • Engage with members to address their inquiries and provide exceptional service throughout their visit.
  • Perform safety checks and maintain compliance with company policies to ensure a secure shopping environment.

What We Value:
We are looking for individuals who:

  • Thrive in dynamic, fast-paced settings.
  • Possess strong multitasking abilities.
  • Prioritize member satisfaction in every interaction.
  • Are capable of standing for extended periods while efficiently assisting members.

Impact and Contribution:
Your role will significantly contribute to our members' overall experience by:

  • Maintaining a positive and welcoming atmosphere through friendly interactions.
  • Providing timely assistance and resolving any member concerns.
  • Ensuring a clean and organized shopping environment that meets our high standards.

Compensation and Benefits:
We offer competitive pay along with performance-based bonuses and a comprehensive benefits package, including:

  • Health coverage options, including medical, vision, and dental.
  • Financial benefits such as a 401(k) plan and company-paid life insurance.
  • Paid time off for various personal needs and circumstances.
  • Educational assistance programs for career development.

Join us in creating a positive shopping experience for our members and making a meaningful impact in our community.