Automotive Service Consultant

2 weeks ago


Kissimmee, Florida, United States Mullinax Ford Full time
Job Overview

Mullinax Ford of Kissimmee

Position: Service Consultant

Are you passionate about delivering outstanding customer service? We want to hear from you

We are looking for enthusiastic and driven individuals to become part of our esteemed service team. Previous experience in the automotive industry as a Service Consultant is advantageous, and bilingual candidates are encouraged to apply.

If you are dedicated to achieving excellence and are eager to grow professionally, we invite you to explore this opportunity with us. Join a thriving organization that values your success and provides the necessary training and resources to help you reach your personal and career aspirations.

Position Type: Full-Time Schedule: To be discussed during the interview process

Key Responsibilities:

  • Deliver exceptional customer service and attentiveness.
  • Address customer inquiries and keep them informed about their vehicle's status.
  • Collaborate with technicians to provide informed recommendations to customers.
  • Present tailored maintenance programs that meet customer needs when appropriate.
  • Establish and nurture long-term customer relationships.
  • Uphold Mullinax Ford's outstanding reputation with professionalism.
  • Enjoy your work environment.

Qualifications:

  • Minimum age of 18 years.
  • Experience as an automotive Service Consultant or in a customer service role.
  • Familiarity with the Ford brand is a plus.
  • Bilingual capabilities are an advantage.
  • Strong active listening skills to understand customer needs and convey technical information effectively.
  • Basic understanding of mechanical and technical concepts.
  • Proficient in computer usage.
  • Excellent verbal and written communication skills.
  • Attention to detail is essential.
  • Ability to work collaboratively in a team environment.
  • Professional demeanor.
  • Valid Driver's License with a satisfactory driving record.
  • Must be able to reliably commute or relocate prior to starting work.

What We Offer:

  • Consistent service department traffic leading to significant earning potential.
  • Paid Time Off.
  • Comprehensive Medical, Dental, and Vision plans.
  • Basic Employer-Paid Life Insurance.
  • 401(k) Savings Plan with Employer Match.
  • Opportunities for career advancement.

We are a Drug-Free Workplace and an Equal Opportunity Employer.

This is a Full-Time Position.



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