Warehouse Operations Manager

4 weeks ago

New York, New York, United States Our Home Full time
Job Description

The Warehouse Operations Manager is responsible for overseeing a team of 5-20 employees across multiple shifts and coordinating daily warehouse activities such as receiving and storing goods, managing inventory levels, ensuring the efficient delivery of goods, inventory control, cycle counts, and securing the warehouse. This role reports to the Director of Operations and assures goals are met safely, accurately, and consistently following GMP protocols. The Warehouse Operations Manager is responsible for supporting, training, and coaching of employees and ensuring a motivated, challenged and highly functioning team.

Responsibilities:

  • Hands on leadership for a warehousing team supporting business needs
  • Communicates and delegates job orders to employees
  • Oversees and scheduled the receiving, distribution, and shipping to, from and within the warehouses
  • Ensure proper process and documentation is maintained related to receipt, movement, product storage and shipping of product and components, including verification against pick slips and BOLs
  • Professionally documents and reports issues and deviations
  • Supports production schedule and provides reasonable reasons for overtime approval
  • Leads and encourages the Team in a positive manner to ensure production, productivity, quality, inventory accuracy, and improvement targets are met
  • Leads by example, demonstrates how a job needs to be done by doing hands on training
  • Directs and Coaches employees to ensure adherence to workplace processes and standards
  • Ensures safety in the workplace by adhering to and making sure employees follow the companies' safety policies and procedures, addresses concerns immediately
  • Adheres to GMPs, policies and procedures and ensures team follows them too
  • Accountable for employees work performance and break schedule
  • Ensures key productivity, quality, inventory, and safety parameters are measured and monitored
  • Actively looks for and identifies opportunities for improvement and efficiency
  • Positively and effectively deals with challenges and emergencies
  • Organize and ensure all required inventory cycle counts of Raw and Pack, Finished Goods, and other supplies
  • Performs all required system transactions to ensure proper inventory movement and accuracy
  • Perform all required safety inspections/audits as assigned
  • Ensures and approves systematic time and attendance are complete and accurate on a daily/weekly basis
  • Manages Cycle Count program including daily, weekly, monthly, and quarterly counts
  • Complete inventory traceability as required for internal and external audits
  • Monitors the return process and coordinates the production schedule reconciliation with data entry team
  • Monitors production schedule consumption to verify material are consuming properly and resolve any discrepancies
  • Research inventory variances using root cause analysis and resolve variances in a timely manner, developing any process changes and/or training required to prevent in the future
  • Completes all required inventory reporting
  • Orders warehouse supplies as needed
  • Sets up delivery and pick-up appointments
  • Schedules and coordinates repack area and employees
  • Other duties as required or assigned

Requirements

  • Previous warehouse/inventory management experience
  • Must have strong communication, multi-tasking and organizational skills
  • Must be a team player, willing to work in a growing, demanding, and fast-paced environment
  • Strong analytical and problem-solving skills
  • Need to be creative, adaptable, and able to accurately handle out-of-the-ordinary issues with a sense of urgency
  • Must be a self-starter and willing to work flexible hours
  • 100% results driven
  • Willingness to work independently, with minimal supervision and take ownership of department
  • Strong systems (WMS/RF) and inventory management experience preferred
  • Experience in food safe handling and storage best practices for raw material, packaging material and finished goods among other logistical disciplines, holding leadership positions to include strong safety background
  • Experience leading and coaching personnel at management level
  • Understanding of technical aspects of food manufacturing, food safety, etc.
  • Ability to keep track of and report on activity
  • Excellent communication and interpersonal skills
  • Bilingual (English/Spanish) desirable
  • Previous experience in food manufacturing desirable

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Paid Time Off (Vacation, Sick & Public Holidays)

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