Key Account Specialist
1 week ago
At Charter Medical Ltd, we are dedicated to providing innovative solutions in the life sciences industry. Our team is committed to excellence and is always looking for talented individuals to join our ranks.
Estimated Salary Range
$60,000 - $75,000 per year, depending on location and experience.
Job Overview
The Customer Relationship Specialist will play a vital role in building and maintaining relationships with our existing customer base. They will work closely with our sales team to identify new business opportunities and provide exceptional customer service. This role requires strong communication skills, a proactive approach, and the ability to work well under pressure.
Key Responsibilities
- Manage customer interactions and handle inquiries in a timely manner.
- Collaborate with cross-functional teams to drive business growth and improve customer satisfaction.
- Analyze data to identify trends and areas for improvement.
- Develop and implement strategies to increase customer engagement and retention.
- Maintain accurate records and reports to ensure compliance with regulatory requirements.
- Participate in training and development programs to stay up-to-date with industry developments.
- Contribute to the development of customer service policies and procedures.
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