Lead Operations Manager for High-Volume Retail

2 days ago


Lake Orion, Michigan, United States WhiteWater Express Car Wash Full time
About This Role

We're seeking an exceptional General Manager to lead our team at WhiteWater Express Car Wash. As a key member of our operations team, you'll be responsible for driving performance, managing customer and employee issues, and developing a culture of excellence.

Key Responsibilities
  • Manage customer and employee issues with a focus on retention and swift resolution
  • Develop guest rapport by assisting with car wash transactions and memberships
  • Cultivate and motivate growth in team leaders, shift leaders, and future managers
  • Manage and lead a high-performing team in a fast-paced retail environment
Requirements
  • Management experience in a fast-paced retail or restaurant setting
  • Proven staff development skills and expertise in team retention tactics
  • Ability to thrive outdoors in various weather conditions
  • Strong communication and interpersonal skills

Please note that applicants must be 18 years or older to be considered for this role. We're an equal opportunities employer and welcome applications from diverse candidates.



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