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Anthropologie Wedding Sales Associate

2 months ago

Troy, Michigan, United States Anthro Weddings Full time

Role Summary:

The Anthropologie Weddings Styling Associate contributes to a profitable and customer-centric environment by supporting the shop management and styling team in selling, service, and daily operating procedures.

Key Responsibilities:

  • Customer Experience:
    • Acts as a brand representative reflective of the company values; facilitates sharing of product knowledge, current trends, and personal styling priorities to inspire the customer.
    • Drives a selling culture by providing support to the styling team and offering individual attention to customers; utilizes technology to provide a frictionless client experience.
    • Works alongside Stylists to foster ongoing relationships with clients through outreach and networking, appointment generation, service follow-up, and engagement through store events.
  • Teamwork + Communication:
    • Contributes to overall team morale by being positive, confident, respectful, and helpful to others.
    • Collaborates with peers and leadership, sharing ideas with the team and actively participating in daily meetings, fit sessions, store initiatives, and brand focuses.
    • Exhibits a willingness to learn and actively participates in selling and service strategies to accelerate self-development and career progression.
  • Visual + Business Operations:
    • Assists store leaders in maintaining a visually compelling store that is neat, clean and organized; supports weekly store objectives relating to customer service, outfitting, or styling.
    • Supports leadership and styling team with executing service and selling strategies to impact store goals and profitability; understands key metrics and how they contribute to the overall profitability of the shop.
    • Adheres to stores safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store.

Requirements:

  • Anthro and Anthro Weddings brand fan.
  • Experience in customer service.
  • Experience being a team player.
  • Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays.