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IT Program Support Specialist
2 months ago
Overview:
Quantum Research International, Inc. (Quantum) is dedicated to delivering exceptional services and products to our national defense and federal civilian clients. Our expertise spans several key domains: 1) Cybersecurity and Information Operations; 2) Space Operations and Control; 3) Aviation Systems; 4) Ground, Air, and Missile Defense; 5) Intelligence Program Support; 6) Experimentation and Testing; 7) Program Management; and 8) Audio/Visual Technology Applications. With our corporate headquarters in Huntsville, AL, we actively recruit for positions across the nation and internationally, emphasizing our commitment to high-quality support for the U.S. Government and our Nation's Warfighters.
Mission:
We are seeking a qualified Information Technology Program Support Analyst to join our Cyber Security Operation Center. This role will provide essential support for our Corporate IT and Cyber-related initiatives under the guidance of our Corporate CIO.
Key Responsibilities:
- Design and implement Earned Value Management (EVM) systems and tools to assess project performance.
- Track and report on EVM performance indicators, including Cost Performance Index (CPI), Schedule Performance Index (SPI), and baseline metrics.
- Develop and maintain Work Breakdown Structures (WBS) while overseeing associated schedules and financial data.
- Familiarity with government reporting formats such as Program Management Plans and Integrated Program Management Data and Analysis Reports.
- Collaborate with various departments, including Finance, Contracts, and Procurement, for effective planning and reporting.
- Establish and execute data management collection methodologies.
- Analyze collected data to enhance corporate strategies and practices.
- Identify program requirements based on data analysis.
- Manage changes effectively, ensuring all modifications in programs and outcomes are documented.
- Conduct data validation and implement quality assurance measures to ensure program success.
- Assist in developing budgetary controls and financial management processes for specific initiatives.
- Maintain and analyze data and statistics to drive process improvements in IT and Business Systems.
- Support IT-related procurement requests.
- Foster and maintain vendor relationships.
- Utilize tools such as SharePoint, Teams, Office 365, and Project.
- Participate in program planning discussions.
- Generate reports and performance metrics for senior management.
- Perform additional duties related to IT contractual objectives and company mission.
Qualifications:
- Bachelor's degree in Computer Science or a related STEM field, or Business MIS/Finance degree.
- 3-4 years of experience in IT or Business analytics may substitute for degree; technical certification is advantageous.
- Experience managing budgets, quality control, and procurement of goods/services is a plus.
- Familiarity with EVM solutions such as Deltek Cobra or similar tools.
- Understanding of the solution lifecycle from inception to operational deployment.
- Strong technical documentation skills, both written and visual.
- Ability to influence stakeholders and identify optimal solutions.
- Robust analytical and quantitative skills, capable of breaking down and communicating complex issues.
- Proficient in establishing and tracking metrics related to key performance objectives and service levels.
- Ability to obtain and maintain a DoD Clearance when necessary.
Equal Opportunity Employer/Affirmative Action Employer M/F/D/V:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
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