Customer Service Associate
2 months ago
Job Overview
Location
Join our team at Perry Bros Oil Co Inc, where we prioritize customer satisfaction and teamwork.
Position Summary
As a Cashier, you will play a crucial role in delivering exceptional service to our customers. Your responsibilities will include:
Key Responsibilities:
- Ensuring a customer-centric approach at all times.
- Collaborating effectively with fellow team members and management.
- Adhering to the schedule set by the Store Manager, with full-time positions offering up to forty hours per week.
- Understanding and following company policies and procedures diligently.
- Implementing strategies to enhance sales and profitability while managing expenses and minimizing losses.
- Fostering a positive workplace culture through respectful interactions with customers and colleagues.
- Maintaining a safe environment for both customers and team members.
- Engaging in continuous training and development to improve efficiency.
- Assisting customers in resolving any issues that may arise.
- Completing required paperwork and documentation promptly.
- Receiving deliveries and ensuring accurate pricing and merchandising.
- Executing store programs to meet established goals and objectives.
- Upholding a clean and organized store appearance, including all areas of the facility.
- Demonstrating knowledge of store equipment and ensuring its proper operation.
- Providing fast and friendly service while accurately handling transactions.
- Reporting any equipment malfunctions or accidents to management.
- Adapting to changes in a productive manner and completing assigned tasks.
- Exhibiting professionalism in all interactions.
- Utilizing effective communication skills with customers and team members.
- Operating cash registers and other equipment accurately.
- Maintaining beverage dispensers and ensuring supplies are stocked.
- Completing additional tasks as assigned by management.
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