Healthcare Liaison
2 weeks ago
We are seeking a dedicated Patient Services Representative to join our team at Tower Health, a regional healthcare system serving communities across multiple counties in Pennsylvania.
About Us
Tower Health is a network of hospitals and healthcare facilities committed to delivering high-quality patient care and innovative healthcare solutions. Our team of healthcare professionals is dedicated to providing exceptional patient experiences and outcomes.
Job Summary
The Patient Services Representative will play a critical role in ensuring seamless patient interactions and experiences across our healthcare system. This includes responding to patient inquiries, resolving issues, and providing accurate information about our services and facilities.
Key Responsibilities
- Respond to patient inquiries and concerns in a timely and professional manner
- Provide accurate information about our services, facilities, and healthcare professionals
- Resolve patient issues and concerns in a fair and efficient manner
- Collaborate with healthcare teams to ensure patient needs are met
- Maintain accurate records and reports of patient interactions
Requirements
To be successful in this role, you will need excellent communication and interpersonal skills, a strong understanding of healthcare operations, and the ability to work in a fast-paced environment. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply.
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