Parts Specialist Representative

6 days ago


Kent, Washington, United States iSoftTek Solutions Inc Full time

Job Overview

iSoftTek Solutions Inc is seeking a qualified Parts Specialist to support our Marine Parts Department team. As a key member of the team, you will be responsible for greeting and helping customer parts inquiries, researching parts information, and providing estimates.

Estimated Salary: $60,000 - $80,000 per year

Job Description

The ideal candidate will have mechanical aptitude, excellent communication and customer service skills, and be comfortable with data entry. You will work in a fast-paced environment, prioritizing demands and ensuring an efficiently operating customer service department.

Key Responsibilities:

  • Greet and assist customers with parts inquiries via phone, email, or walk-in communications.
  • Research and provide estimates on parts availability and costs.
  • Determine parts requirements using electronic and paper catalogs.
  • Order parts through internal and external systems.
  • Maintain accurate records and update Active Log application throughout the day.

Requirements

To succeed in this role, you must have a high school diploma or general education degree (GED) and at least 2 years of parts experience. Marine and industrial diesel engine experience is preferred.

Benefits

iSoftTek Solutions Inc offers a competitive salary and benefits package, including medical, dental, vision, life insurance, short and long-term disability, 401K, and PTO.



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