Retail Sales Associate
1 month ago
Cox Communications is seeking a highly motivated and customer-focused Retail Sales Associate to join our team. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences, driving sales, and building strong relationships with our customers.
Key Responsibilities- Explain and demonstrate product capabilities to customers, providing personalized solutions to meet their needs.
- Meet or exceed sales, retention, and customer experience targets, driving business growth and revenue.
- Assist with the opening and closing of our retail store environments, ensuring a seamless customer experience.
- Handle cash and credit transactions accurately and efficiently.
- Engage in workshops, special events, and product demos to educate customers and promote our products.
- Support fellow sales agents and team members to achieve sales and customer experience goals.
- Continuously expand knowledge of current Cox products and competitor offerings through regular training classes.
- May be required to work in other locations within the same geographical area.
As a Retail Sales Associate at Cox Communications, you will enjoy a competitive compensation package, including a full-time hourly base rate and monthly targeted commissions. You will also receive a ramp-up period to adjust to commission earnings, as well as opportunities for growth and development within the company.
We offer a range of benefits, including comprehensive medical benefits, 401(k) matching, and paid time off. You will also have access to free Internet and other Cox discounted services, tuition reimbursement for academic pursuits, adoption assistance, and more.
Requirements- High school diploma or equivalent, or up to 2 years of relevant work experience.
- Fluency in Spanish, both written and spoken.
- Ability to meet established sales, retention, and customer experience targets.
- Strong interpersonal and communication skills to effectively sell products and influence customer decisions.
- Ability to build relationships and adapt to a diverse customer base.
- Ability to multi-task and prioritize in a fast-paced team environment.
- Computer literacy with an aptitude for learning communication products and services.
- Willingness to work a flexible schedule, including weekends, evenings, and holidays.
- Ability to lift 25-50 pounds to manage stock room inventory.
- Some college with a focus in sales, business, and/or management.
- One year of experience in a related field, such as sales, retail sales, or service industry.
- Experience selling wireless/mobile products.
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Retail Sales Associate
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