Phlebotomy Specialist

4 days ago

Lewiston, Maine, United States Covenant Health (Tennessee) Full time
Job Summary

A Phlebotomist at Covenant Health (Tennessee) contributes to the accurate and timely diagnosis of patients' medical conditions by collecting blood specimens from patients for testing purposes. The primary point of contact for patients, providing clerical services that assure the exchange of necessary information between patient and treatment provider and coordinating ancillary services associated with meeting patient health care needs.

Key Responsibilities
  • Collects blood specimens by venipuncture, meeting expectations for minimal number of draws required and volume of tests performed for outpatients, inpatients, emergency department patients, and D'Youville Pavilion patients.
  • Collects blood specimens by specialized methods meeting expectations for a minimal number of draws required and volume of tests performed, including butterflies, heel sticks, and finger sticks.
  • General phlebotomy skills: assess patient identification properly, labels tubes correctly, properly handles specimens, receives specimens into the laboratory computer system promptly and correctly, and delivers specimens to correct areas.
  • Organizes workflow to ensure all patients are drawn in a timely fashion, responds to emergency buzzers in phlebotomy areas and bathrooms, restocks and cleans phlebotomy areas and carts, explains test procedures to patients, and pushes carts with needed supplies, biohazard collection devices, etc.
  • Orders Laboratory Tests: interprets test orders from physician's requisition form and accurately inputs that information into the laboratory computer, does not overlook orders, ascertains appropriate information from the patient, and utilizes Electronic Lab Catalog as a specimen collection and ordering reference tool.
  • Clerical/Reception Duties: follows through with incident report investigation promptly, greets and directs patients in a courteous, professional manner, answers patient's questions regarding test protocols, answers telephones courteously and within 3 rings, takes verbal orders from physicians and accurately completes yellow phoned-in order sheet, and orders test in Meditech.
  • General Laboratory Duties: wears appropriate personal protective equipment consistently, follows safety rules, helps with inventory control, dates, rotates, and stores supplies upon receipt, maintains a sanitary work environment, trains new employees, assists with periodic updates on procedure manuals, fills inventory requests for nursing units, performs other related duties and activities, and takes daily temps.
Requirements
  • Strong attention to detail.
  • The ability to speak, read, write, and understand written instructions in English is required.
  • Strong interpersonal and customer service skills.
  • Ability to handle multiple priorities and make decisions under pressure.
  • Responsible, supportive team player.
  • Strong analytical skills.
Education and Experience
  • High school diploma or GED required.
  • Phlebotomy certification preferred.
Working Conditions/Physical Demands

Requires red/green and blue/violet discrimination and accurate depth perception. OSHA standards Category I, exposure to blood/body fluids or tissue. Must be able to work in a high-paced environment where multi-tasking, prioritizing, and sound decision-making skills are required. Exposed to disease, illness, infections, strains, and physical injury. Must possess the physical and mental abilities to perform the tasks normally associated with this position that involves a combination of sitting, (standing up to 8+hours), twisting, walking, bending, stooping, and reaching. Lifting frequently up to 10 pounds from the floor to the waist, carrying 10 pounds at least 10 feet, and occasional overhead 10 lbs. Occasionally, lifting up to 20 lbs. Some stress is related to a high level of responsibility for quality care. Requires red/green and blue/violet discrimination.

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