Clinical Ambassador for Carotid Artery Disease Solutions
3 weeks ago
Silk Road Medical, Inc. is a pioneering medical device company dedicated to reducing the risk of stroke and improving patient outcomes. Our innovative approach to carotid artery disease treatment has revolutionized the field, and we're seeking a highly skilled professional to join our team as a Principal Therapy Development Specialist.
Job SummaryWe're looking for a clinically oriented ambassador who will drive the adoption and sales of our TCAR procedure. As a trusted clinical partner, you'll work closely with our cross-functional teams to provide sound technical and clinical support, ensuring procedural success and superior outcomes for our products. Your excellent communication skills and ability to articulate complex medical device technologies will be essential in building strong relationships with healthcare professionals and driving sales revenue.
Key Responsibilities- Provide quality support to accounts, ensuring procedural success and superior outcomes for Silk Road Products
- Drive safe adoption and superior outcomes of TCAR procedures by providing sound technical and clinical support
- Support TCAR teams with appropriate products, clinical literature, and pre-case planning strategy
- Educate implanting teams on proper indications for TCAR procedures
- Stay up-to-date with industry trends, competitor products, and relevant literature
- Collaborate with cross-functional teams for optimal customer support and product improvement
- Ensure excellent customer service and resolve complaints promptly
- Maintain accurate records, manage inventory, and handle administrative responsibilities
- Report device complaints to proper departments within quality assurance within Silk Road Medical
- Develop and deliver effective sales presentations and training sessions
- Establish and maintain relationships with key decision-makers and stakeholders
- Stay current with local, national, and international regulations, standards, and guidelines applicable to medical devices and promote a culture of compliance throughout the organization
- Bachelor's degree or technical degree or comparable experience
- Typically, 8+ years clinical, medical device, or related experience
- Experience in a consultative role in an applicable vascular environment; i.e., operating room setting
We're committed to creating a collaborative and inclusive work environment that empowers our employees to excel. Our philosophy is to make all benefits affordable to all Silk Road Medical employees and their dependents. We offer robust and affordable benefits with modest employee contributions.
Our Commitment to Diversity, Equity & InclusionWe welcome all people who want to be part of our amazing journey and mission to provide new, innovative, and clinically proven transcarotid therapies to prevent the devastating burden of stroke. Our employees come from diverse backgrounds, and we believe that a diverse and inclusive working environment is critically important to our goal of being The Greatest Place to Work.
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Los Angeles, California, United States Silk Road Medical, Inc. Full timeAbout the RoleSilk Road Medical, Inc. is a medical device company dedicated to reducing the risk of stroke and pioneering new approaches for carotid artery disease treatment. We are seeking a highly skilled and experienced Principal Therapy Development Specialist to join our team.Key ResponsibilitiesDrive the adoption and sales of the TCAR procedure by...
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Los Angeles, California, United States Silk Road Medical, Inc. Full timeAbout the RoleSilk Road Medical, Inc. is a pioneering medical device company dedicated to reducing the risk of stroke through innovative solutions. We are seeking a highly skilled Principal Therapy Development Specialist to join our team and drive the adoption of our TransCarotid Artery Revascularization (TCAR) procedure.Key ResponsibilitiesProvide clinical...
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