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Pharmacy Customer Service Representative

2 months ago

Prospect Heights, Illinois, United States Walgreens Full time
Job Summary

We are seeking a highly skilled and customer-focused Pharmacy Customer Service Associate to join our team at Walgreens. As a key member of our pharmacy team, you will be responsible for delivering exceptional customer service, processing prescriptions, and maintaining a clean and organized store environment.

Key Responsibilities
  • Customer Service: Engage with customers, respond to their needs, and provide solutions to their queries in a timely and professional manner.
  • Prescription Processing: Accurately process prescriptions, handle cash and credit transactions, and maintain accurate records.
  • Store Maintenance: Maintain a clean and organized store environment, including the pharmacy and retail areas.
  • Inventory Management: Assist with inventory management, including ordering, unpacking, and stocking merchandise.
  • Team Collaboration: Work collaboratively with the pharmacy team to achieve sales goals and provide excellent customer service.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Previous retail or customer service experience preferred.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and basic math skills.
Preferred Qualifications
  • PTCB Certification: Possession of PTCB certification or willingness to obtain.
  • Computer Skills: Basic computer skills and knowledge of store systems.
  • Inventory Control: Knowledge of inventory control procedures and practices.

Walgreens is an Equal Opportunity Employer.