Collector

5 days ago


Fort Lauderdale, Florida, United States Law Firm Full time
Job Summary

We are seeking an experienced Collector to join our team at a reputable Law Firm in Plantation. The ideal candidate will have a strong understanding of the FDCPA and excellent customer service skills. The role involves taking inbound and making outbound calls on accounts, following up on paying accounts, establishing repayment agreements with customers, and accurately documenting accounts. The successful candidate will have excellent communication skills, knowledge of the FDCPA, collection experience, and the ability to work with customers to provide excellent customer service.

Key Responsibilities

  • Take inbound and make outbound calls on accounts
  • Follow up on paying accounts
  • Establish repayment agreements with customers
  • Discuss accounts with customers and accurately document accounts

Requirements
  • Excellent communication skills
  • Knowledge of FDCPA required
  • Collection experience
  • Ability to work with customers to provide excellent customer service
  • Ability to work in a professional atmosphere with courtesy and respect for co-workers
  • Ability to work efficiently on computer systems

Preferred Qualifications
  • Bilingual a plus

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