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Customer Service Representative

2 months ago


Harrisburg, Illinois, United States Domino's Pizza LLC Full time

Job Summary: We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their satisfaction and loyalty to our brand.

Key Responsibilities:

  • Operate Equipment: Safely and efficiently operate all equipment, including cash registers, credit card machines, and other point-of-sale systems.
  • Stock and Prepare Product: Stock ingredients from delivery areas to storage, work areas, and walk-in coolers, and prepare products for customer orders.
  • Receive and Process Orders: Receive and process telephone orders, ensuring accuracy and efficiency in fulfilling customer requests.
  • Take Inventory and Complete Paperwork: Take inventory of products and complete associated paperwork, ensuring accurate records and compliance with company policies.
  • Clean Equipment and Facilities: Clean and maintain equipment, facilities, and surrounding areas, ensuring a clean and safe environment for customers and employees.

Requirements:

  • Customer Service Skills: Provide exceptional customer service, ensuring customer satisfaction and loyalty to our brand.
  • Communication Skills: Effectively communicate with customers, colleagues, and management, ensuring clear and concise communication.
  • Teamwork: Work collaboratively with colleagues to achieve team goals and objectives.