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Residential Maintenance Professional
2 months ago
We are seeking a skilled Maintenance Technician to join our team at Invitation Homes. As a key member of our property management team, you will be responsible for performing high-quality maintenance work in our single-family rental homes while providing exceptional customer service to our residents.
Key Responsibilities- Complete maintenance service requests across multiple trades, ensuring timely and efficient resolution of issues.
- Provide outstanding customer service and promote a quality living experience for all residents, responding to their needs and concerns in a professional and courteous manner.
- Conduct regular property condition assessments to identify potential issues and recommend proactive maintenance and repairs.
- Educate residents on maintenance topics, promoting a culture of self-sufficiency and empowerment.
- Review and utilize technician-specific reports to identify opportunities for improvement and optimize maintenance processes.
- Perform repairs in vacant properties, ensuring they are ready for occupancy and meet our high standards.
- Properly use and care for company-supplied tools, materials, and vehicles, adhering to safety protocols and best practices.
- Perform other duties as assigned, contributing to the overall success of our team.
- High School diploma or equivalent.
- Proven experience in residential repairs and maintenance, or related experience.
- Understanding of residential construction and mechanical systems, with the ability to perform general repairs in areas such as plumbing, electrical, carpentry, sheetrock, exterior structural, HVAC (minor), and appliances.
- Excellent customer service and interpersonal skills, with strong verbal and written communication skills.
- Comfortability using mobile devices (i.e., iPad and/or iPhone) and various mobile applications.
- Must possess a current driver's license, automobile insurance, and any other licenses and/or certification as required by state law.
- The following certifications are preferred but not required: OSHA 10, EPA Certification, Type I and II, HVAC Certification, CPO certification (pool).
- Ability to be at work on a regular and consistent basis, including weekends and holidays as needed.
- Ability to provide basic hand and power tools.
- Ability to perform work that requires frequent climbing, reaching, use of fingers, stooping, kneeling, crawling, pushing, pulling, lifting, talking, and hearing.
- Ability to lift and/or move an excess of 50 pounds or more and operate standard maintenance equipment as assigned.
- Competitive pay and an annual bonus program for all associates.
- Generous paid time off plans, including vacation accrual, sick time, volunteer time, and standard and floating holidays.
- 401k with matching company contributions.
- Award-winning work environment with a casual dress code.
- Team events and gatherings.
- Employee resource groups: Together with Women, Asian Alliance, Black Collective, Juntos, Gen Next, and Open Invitation.
We are a team of more than 1,400 associates who come from all walks of life. We call different communities home, but our shared values bind us together. Invitation Homes is a place where possibility lives. We stand for flexibility, opportunity, and a home that people can make their own. It's as true for our associates as it is for our residents. Just like we help our residents live freer, we liberate our associates' careers, too. Our associates know that goals matter, potential is unlocked, and careers thrive. Invitation Homes isn't just a workplace but a possibility place.
